About the project

Hooktheory is a beloved music education platform, but its interface felt dated and overwhelming, especially for new users. Our goal was to reimagine the site experience, making it more intuitive, inclusive, and professional to better serve both new learners and experienced musicians. Using the Double Diamond process, we focused on converting free users of TheoryTab into paying Hookpad customers, without losing the platform's educational core.

Hooktheory ReDesign

Details

Role: 4 UX/UI Designers - Jerrid Jones (UX/UI Designer), Andreis Hernandez (UX Lead), Robert Newman (UX Researcher), Rachel Arnett (UX Writer)

Timeline: 3 Week project

Tools: FigJam, Figma, Figma Slides, Chat-Gpt, Trello, Maze, Otter AI, Google Workspace, Slack, Zoom, Photoshop

Deliverables: User Interviews, Usability Studies, Affinity Map, Competitive and Comparative Analysis, 2 Persona, Problem Statement, HMW, Site Maps, Mid-Fi Prototype, Hi-Fi Prototype

The Process

Client Goal

Convert free users into paid Hookpad customers through better design and user flow.

Three Clear Goals Emerged
1. Clarify the User Journey

Make TheoryTab and Hookpad more discoverable and intuitive for all user

2. Elevate the Brand

Shift from a childlike visual identity to a sleek, professional aesthetic.

3. Design for All Levels

Engage both beginner explorers and seasoned composers effectively.

Current State Issues
  • Dated visual identity feels juvenile

  • Interface favors professionals over beginners

  • Key features hard to discover

  • Poor conversion from free to paid

The Core Challenge

Hooktheory's design didn't communicate its full value to first-time visitors. Advanced users thrived, but beginners were overwhelmed. The platform needed a more inclusive and easier user experience with updated navigation and information architecture.

Direct Client Request:

"We want to create a conversion with the users that are coming in through our free creative tool, TheoryTab, into paying customers with our powerful tool, Hookpad."

Discover

Research Approach

We conducted comprehensive research to understand both the platform's current state and user needs. Our multi-method approach ensured we captured both quantitative usability issues and qualitative user experiences.

Research Methods
Heuristics Analysis
  • There were a lot of repeat information that needed organizing and condensing.

  • The colors and font styles were needing a refresh. Everything felt dated and some things felt juvenile.

  • A lot of the information is presented to professionals and does not engage the novice.

  • The placement of a lot of the content was not easy to find.

person writing on white paper
person writing on white paper

The initial research phase covering heuristics analysis, competitive research, and user interviews to understand current pain points and opportunities.

Key Discovery

"Advanced users thrived, but beginners were lost. Hooktheory's current branding and layout didn't give new users the magic it offers."

person holding pencil near laptop computer
person holding pencil near laptop computer
Competitive and Comparative Analysis

Looking at the competitors website we were able to see what they were offering and how they were presenting them. All of these websites had UI designs and functionality that we felt would be beneficial to keep in mind as we progressed, focusing mainly on the aspects of target audience, purpose, UI design, learning curve, education focus, features, and community.

User Interviews

Over 7 interviews with current and past users to identify pain points and drop-off reasons.

User Quotes:

"I want to build my music skills, even if it’s not my full career."

"I want a layout that doesn’t feel like you're trying to constantly sell me something."

"I want an intuitive layout with identifiable icons and a modern look."

Key Pain Points Identified
Information Architecture

There was a lot of repeat information that needed organizing and condensing.

Rebranding

The colors and font styles were needing a refresh. Everything felt dated and some things felt juvenile.

Inclusivity

A lot of the information is presented to professionals and does not engage the novice.

Intuitiveness

The placement of a lot of the content was not easy to find.

Key Insight

Our research revealed a split: Advanced users thrived, but beginners were lost. Hooktheory's current branding and layout didn't give new users the magic it offers.

Define

User Personas

Synthesizing our research findings into clear personas and problem statements that guide our design decisions.

Problem Statements

Taylor's Problem

Taylor needs a clearer, more intuitive way to learn chord structure, explore song ideas quickly, and organize their creative work—all while staying inspired and building a strong foundation for professional-quality music.

Jordan's Problem

Jordan needs a clean, trustworthy platform that supports creative freedom, offers flexible ownership options, and makes it easy to discover and learn from niche music.

How Might We...

HMW make it easier for the user to confidently begin their musical journey?

HMW guide the user from exploration into creation more fluidly?

HMW make a more inclusive environment for new users without ostracizing professionals?

HMW encourage new users to try the products without pushing it on them?

Develop

Design Strategy

Translating insights into tangible design solutions through wireframes, prototypes, and a cohesive design system.

Sitemaps

What you're looking at is the current site map of Hooktheory—and as you can see, it’s quite extensive. Given that Hooktheory serves both as an educational resource and a music creation tool, it’s understandable that the navigation has grown increasingly complex over time.

This is our proposed new site map—a more streamlined navigation structure designed to serve both your existing users and newcomers visiting for the first time. Our goal with this updated site map is to create a clearer, more intuitive experience that reflects Hooktheory’s dual mission and supports user discovery and engagement.

Prospective
Typography
Retrospective

Given the existing site structure and time constraints, we moved directly into design rather than starting with sketches. Our approach balanced Hooktheory's educational foundation with modern, professional aesthetics.

Font Family

Roboto offers clear readability across all screen sizes, ensuring accessibility for both advanced users and beginners.

Hierarchy

Clear type scale supporting both educational content and modern interface elements.

Background

Deep blue-gray to soft neutral gray gradient gives the site a polished, professional look that builds trust.

Brand Colors

Hooktheory's rainbow palette as hidden hover states to reinforce brand identity while maintaining clean interface.

Color Palette

Design System

Key Design Improvements

Hero Section Redesign

Improved CTAs, button placement, and color to encourage exploration without pressure to purchase.

Content Organization

Prioritized giving each section ample space to "breathe," creating a clean, uncluttered layout that feels approachable.

Enhanced Navigation

New side navigation makes existing flows more accessible, with breadcrumb navigation for better orientation.

Design Impact

Our design solutions directly addressed the core problems identified in research. By focusing on the highest-performing products and features, we created a scalable foundation for future enhancements.

100% More Professional
50% Reduced Clutter

Deliver

Usability Testing Approach

Testing our prototypes with real users to validate design decisions and gather insights for future iterations.

User Feedback

Important Note: Limited time constraints allowed for only one moderated study. More comprehensive testing is needed for deeper insights.

Key Takeaways

Prototype

Areas for Refinement

Need for better wayfinding elements like a visible home button and clearer login status indicators to improve user orientation.

Positive Reception

Users responded well to the clean, organized layout and intuitive navigation. The ability to favorite and download content was particularly appreciated.

Method

Unmoderated Testing (Maze)

Testing Results
Participants

6 users

Tasks

6 tasks

Completion Rate

100%

Notes: All users completed tests with minor misclicks on one task

Method

Moderated Testing

Notes: Do to time constraints we were only able to do one moderated study, This is good feedback but it’s just not enough data for a comprehensive study.

Participants

1 user

Tasks

Full prototype walkthrough

Completion Rate

100%

Next Steps

Project Impact & Outcome

Strategic recommendations for continuing the Hooktheory redesign journey and maximizing user conversion and engagement.

Recommended Next Steps
Expand Usability Testing

Conduct more comprehensive usability testing to gather better insights and continue refining the new UI.

Success Metrics & Impact

Hooktheory's redesign now serves as both a creative catalyst and a learning tool—empowering users to explore music theory with confidence and clarity.

Our transformation addressed the core conversion challenge while maintaining the platform's educational excellence and serving users of all skill levels.

Build Comprehensive Design System

Create a more comprehensive design system for the website with detailed components and guidelines.

Enhanced User Research

Conduct more extensive user research to better understand how to balance the needs of new and existing users.

AI Assistant Integration

Research how to position Aria as an AI tutor that guides users, ensuring users don't think AI is writing songs for them.

Theory Book Integration

Enhance content by integrating Theory Book insights across key pages to give insight to color codes and nudge users towards books.

Personalization Algorithm

Develop Tab Theory Profile Algorithm for personalized suggestions when users are logged in.

Future Vision

This redesign establishes a strong foundation for Hooktheory's continued growth. The modular design system and clear user flows create scalable solutions for future feature development.

From a cluttered, overwhelming interface to a clean, professional platform that guides users from curiosity to creation. Hooktheory now truly serves as a creative catalyst for inspiring music makers.